Our Services » COVID-19


We have been operating throughout the COVID-19 pandemic to continue providing important services to the community.

If you are finding it difficult to understand the changes happening around the COVID-19 pandemic, we are here to help. You can expect regular updates on the COVID-19 pandemic on our website, via social media and at all of our health centres. If you need an interpreter you can call us on (03) 8470 1111 and we can help you.



We are an approved COVID-19 vaccination provider. You can book in for a vaccination at one of our Health Centres by calling us on (03) 8570 1111, booking in person or online.

Book Appointment

Your Community Health is also running a number of pop-up vaccination clinics at locations across Darebin. These pop up clinics will be open for walk-in vaccinations and bookings. Please see below a list of upcoming pop-up clinics near you. Please check back regularly as we continue to add new pop-up vaccination sites to our website.

#FabJab – Rainbow Vaccination Week
Dates: Thursday 21st October
Opening time: 9.30am – 4.00pm
Address: 300 Bell Street, Preston VIC 3072
No booking Required! Walk-ins accepted.
Click here for more information


Reservoir Neighbourhood House
Dates: Thursday 14th October | Thursday 21st October | Thursday 4th November | Thursday 11th November
Opening time: 9.30am – 4.00pm
Address: 2C Cuthbert Rd, Reservoir VIC 3073
Walk-ins accepted.

Your Community Health (PANCH)
Dates: Wednesday 20th October | Wednesday 27th October | Wednesday 3rd November | Wednesday 17th November
Opening time: 9.30am – 4.00pm
Address: 300 Bell Street, Preston VIC 3072
Walk-ins accepted.

Your Community. Your Health. Your Turn
Your Community. Your Health. Your Turn. Covid Vaccine is safe, effective and free

The Melbourne lockdown will affect some Your Community Health services. We know these changes can be difficult to understand and we are here to help you.

UPDATE Thursday the 14th of October 2021: 

As of 11.59pm Thursday the 2nd of September the following restrictions will apply to Melbourne:

There are six reasons to leave your home

  • Food and essential supplies
  • Exercise – once per day for up to 4 hours (including any outdoor recreation
  • outdoor social interaction in limited groups
  • To receive care or provide caregiving
  • For authorised work or education if you can’t do it from home
    • To get vaccinated
    The following restriction apply
  • 15km limit on travel
  • Face masks must be worn at all times, this includes indoors and outdoors
  • Only essential services and shopping will remain open

You can find the full list of restrictions available here.

Changes to services at Your Community Health

For the duration of the lockdown there will be some changes to services across all Your Community Health sites.

Social Support
We will be providing support off-site by phone or outreach. All group activities have been cancelled for the remainder of the lockdown. We will notify individuals when they can come back.

Allied Health
Service changes apply. Appointments will move from face-to-face to telehealth where possible. You will be contacted by our staff to advise you of changes.

All group activities have been cancelled for the remainder of the lockdown.

Oral Health
Emergency appointments only. All non-urgent care will be rescheduled.

There are no changes to any appointments. We encourage you to book Telehealth appointments where possible.

We will be contacting all clients individually regarding changes to appointments and schedules as soon as possible. Please keep in mind the information provided is subject to change. You can follow us on social media or check our website for regular updates.




If you have any COVID-19 symptoms, even if they are mild, you must get tested immediately and stay at home until you receive a negative result. The symptoms to watch out for are:

  • fever
  • chills or sweats
  • cough
  • sore throat
  • shortness of breath
  • runny nose
  • loss or change in sense of smell or taste
  • headache
  • muscle soreness
  • stuffy nose
  • nausea
  • vomiting
  • diarrhoea.


It is very important that you regularly check the list of locations that have been exposed to COVID-19. As the number of locally acquired COVID-19 cases grows, more locations will be added to this list. If you have been to one of these locations at the times listed, follow the below instructions.

What you need to do

  • Follow the advice listed for that exposure site (see more information on primary and secondary close contacts below)
  • Contact the Department of Health at 1300 651 160
  • Get tested: Your Community Health Operates a drive through testing clinic at the Darebin Arts Centre at the Corner of Bell St & St Georges Rd, Preston VIC 3072. It is open 7 days a week from 8am – 6pm. You can also visit the following website for where to get tested.


ο Close contact

A close contact is someone who has been identified by Department of Health contact tracers as having spent time with someone who has COVID-19.

ο Primary close contact

Primary close contacts of a person with a person with COVID-19 will be contact by the Victorian Department of Health as soon as possible. You must stay at home until you return a negative result from a test taken no sooner than day 13 of your quarantine. If you think you are a primary close contact, please contact the Victorian Coronavirus Hotline on 1800 675 398.

  • someone who has had face-to-face contact or spent time in a closed space with someone who has COVID-19 while they were infectious.
  • someone who has been in an outbreak or other setting where there is a higher risk of transmission of COVID-19.
  • The Victorian Chief Health Officer may also list you as a primary contact if you are at a high risk of having contracted COVID-19.

ο Secondary close contact

Secondary close contacts includes people who live in the same house as a primary close contact. They aren’t required to isolate unless:

  • you have COVID-19 symptoms. If you have symptoms, get tested and isolate until you receive a negative result.
  • in other very limited circumstances, and you will be contacted directly with advice by the Department or a public health unit, or via your primary close contact

The primary close contact in your household should quarantine away from the other members of the household as much as possible. If the primary close contact in your household has symptoms, they need to get tested as soon as possible.



Having a safe and effective COVID-19 vaccine is one way we can protect our community against coronavirus. COVID-19 vaccines help to prevent serious illness and death from COVID-19, and they are free for everyone in Australia.

  • Vaccines are being rolled out to people in phases, with those most at risk receiving their vaccinations first.
  • COVID-19 vaccinations are voluntary and free.
  • You will need two doses of the vaccine. Make sure you book an appointment for your first and second doses.
  • If you are getting the flu vaccination as well, they will need to be done at least two weeks apart.
  • Before your vaccination appointment, you should make sure your details are up to date with Medicare.

If you don’t have your account set up, you can enrol in Medicare here.

You should not attend a COVID-19 vaccination appointment if you:

  • are unwell with fever, cough, runny nose or other symptoms that could be from COVID-19
  • are awaiting COVID-19 test results
  • have tested positive with COVID-19 and you are in isolation
  • are in quarantine
  • are a close contact of someone with COVID-19


Unsure about how vaccinations work?

This video describes how vaccines work in the body after you receive a vaccination. You can access this video in other languages here.

If you would like to know more about vaccines in Australia you can read our most recent vaccine blog post here (*link to vaccine post*).


Everyone wants to get back to normal but we also need to stay safe. Keep practicing COVIDSafe behaviours and if you feel unwell get tested immediately. To keep you and our community safe it is important that you:

  • Carry a face mask with you when you leave home.
  • Stay 1.5 metres away from other people and avoid handshakes and contact with people outside your household.
  • Stay home if you feel unwell and get tested for COVID-19. You must stay at home until your results come back.
  • Wash your hands regularly with soap and water or use hand sanitiser.
  • Always cough or sneeze into your arm or a tissue and put the tissue in the bin straight away.



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